🔒 Privacy Policy — Horizon Vacations
Welcome to Horizon Vacations (“we,” “us,” or “our”). At Horizon Vacations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect through https://www.horizonvacations.com (the “Site”), how we use and share it, and the choices you have regarding your information. Please read it carefully. If you have questions, contact us at [email protected] or (817) 426-6300.
🏢 Who We Are
Welcome to Horizon Vacations (“we,” “us,” or “our”). At Horizon Vacations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect through https://www.horizonvacations.com (the “Site”), how we use and share it, and the choices you have regarding your information. Please read it carefully. If you have questions, contact us at [email protected] or (817) 426-6300.
🏢 Who We Are
- Horizon Vacations
- Address: 337 Colorado Drive, Burleson, TX 76028
- Email: [email protected]
- Phone: (817) 426-6300
- Information you provide directly: name, email, phone number, mailing address, travel preferences, passport or ID details (when required for bookings), emergency contact, and any other information you include in inquiries, forms, or communications with us.
- Payment & booking details: when you request a booking or service, we may collect payment details and billing information. Note: payments and bookings are processed through third-party suppliers and payment processors.
- Technical & usage data: IP addresses, browser and device information, pages visited, referral source, and other analytics collected automatically when you use the Site.
- Cookies and similar technologies: small files stored on your device to customize and improve your Site experience (see Cookies & Tracking below).
- Communications: records of your communications with us, including emails, phone calls (if recorded with consent), and chat messages.
- To respond to inquiries and provide the travel planning services you request.
- To create, manage, and fulfill travel arrangements, reservations, and related services.
- To process payments, confirmations, and invoices.
- To send you booking details, travel updates, promotional offers (where permitted), and other information related to your requests or account.
- To improve and personalize the Site, services, and marketing materials.
- To detect and prevent fraud, misuse, or other prohibited activities.
- To comply with legal obligations and enforce our policies and agreements.
- We use cookies, web beacons, pixels, and similar technologies to operate the Site and enhance your experience.
- Cookies help remember preferences, analyze Site performance, show relevant content, and measure ad effectiveness.
- You can control cookie settings in your browser. Note that disabling certain cookies may affect Site functionality.
- We may share information with third parties to provide requested travel services (e.g., airlines, hotels, car rental companies, tour operators, and payment processors).
- We use service providers and contractors (such as analytics providers, CRM systems, marketing platforms) who process data on our behalf under contract.
- We may disclose information when required by law, to protect our rights or safety, to investigate fraud, or to respond to lawful requests by public authorities.
- In the event of a business transfer (sale, merger, reorganization, or acquisition), user information may be transferred as part of that transaction.
- We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
- No method of transmission or storage is 100% secure; while we strive to protect your data, we cannot guarantee absolute security.
- We retain personal information for as long as necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, and comply with record retention requirements.
- When information is no longer needed, we delete or anonymize it in a secure manner where feasible.
- You can opt out of marketing emails by following the unsubscribe instructions in any promotional message or by contacting us at [email protected].
- Where applicable (for example, under GDPR or certain U.S. state laws), you may have the right to: access, correct, delete, or port your personal information; restrict or object to processing; and withdraw consent where processing is based on consent.
- Requests to exercise rights should be sent to [email protected]. We may need to verify your identity before responding to specific requests.
- The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, contact us and we will take steps to delete it.
- Your information may be transferred to, stored, and processed in countries other than your own (including the United States) for the purposes described in this policy. When doing so, we take steps to ensure an adequate level of protection consistent with applicable law.
- The Site may contain links to third-party websites, social platforms, or suppliers. We are not responsible for their privacy practices. Review the privacy policies of any site you visit.
- We may send you newsletters, travel deals, and service updates where you have opted in. You can update your preferences or unsubscribe at any time.
- We do not sell your personal information for third-party direct marketing without your consent. If you are in a jurisdiction with specific requirements (e.g., CCPA), you may have additional rights regarding sale or sharing of personal information — contact us to exercise those rights.
- We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy and post the revised version on the Site.
- If you have questions, concerns, or a request regarding this Privacy Policy or your personal information, contact us at:
- Email: [email protected]
- Phone: (817) 426-6300
- Address: 337 Colorado Drive, Burleson, TX 76028
- This Privacy Policy is effective as of July 1, 2007.
